Privacy & Security

BT Privacy Statement

When you trust us with your personal information, you expect us to protect it and keep it safe.

View the BT Privacy Statement

Contact us

If there is anything you would like to discuss, please contact us. If you have any questions or concerns about our privacy policy or practices, contact us by:

Our Privacy officer can also be contacted in relation to privacy concerns by writing to:

GPO Box 5265
Sydney NSW 2001

Website Security

BT Funds Management is very serious about the level of security used to protect the information which passes between your computer and BT Funds Management secure web servers. This website has a number of security features:

  1. In order to protect your investment information from unauthorised people, BT Funds Management has registered a security certificate with the Verisign Trust Network which provides you with a secure 128-bit SSL (Secure Socket Layer) encrypted connection via Server Gated Cryptography (SGC).
  2. This website uses an 8 character password (rather than your 4 digit PIN).
  3. If three unsuccessful attempts have been made to log into your Account Summary, your account will be locked. To unlock your account you will have to contact the Client Relations team on 132 135 who will verify your identity before unlocking the account.
  4. Withdrawals from your BT funds can only be made to the bank account which you have nominated. New bank accounts can only be nominated in writing, signed by you.
  5. If you are logged into our website but your session is inactive (for instance if you are called away from your PC or leave your session open accidentally), your session will be automatically closed after 10 minutes of inactivity.
  6. At no time are you required to enter credit card details into this website.
  7. Finally, you have to request access to this website (by obtaining a password). So if you aren't comfortable with the internet, your accounts are not accessible at all unless you decide to turn the service on.

Important information:
General advice and general education information on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include the Product Disclosure Statement (PDS) for each product. The PDS is relevant when deciding whether to acquire or hold a product. View our Australian Prudential Regulation Authority Registrable Superannuation Entity (RSE) Licence & Registration numbers. By accessing this website you agree to be bound by the terms and conditions of this website.